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Investing in our Homes

Help is at hand! Tenant Liaison Officers (TLO's) are here to support you.

Tenant Liason Officer poster

Pearce and Westcountry Maintenance Services are our approved contractors, Apollo were but are not any more.

The TLOs role is to be a single point to contact for information, questions and general help in guiding you through the work done for you by Tarka Housing.

This year's work programme includes new kitchens, bathrooms, heating, insulation and electrical work.

If you have work scheduled to happen in the next 12 months, then please feel free to contact a Tenant Liaison Officer who will be able to assist with any questions or problems which may arise.

Download and read the Tenant Liason leaflet here.

 

 

 

 

Westcountry Maintenance Services (WMS)

Our areas for this work are: Northam, Appledore and Bideford Rural area (Area 1).

We are based locally and our commitment to Tarka is to maintain a high standard of work and customer satisfaction.

Rob Johns is our main site TLO. He will visit all his tenants to discuss their work and help with choices such as kitchen units and floor colours.  Kelly Mitchell as the first point of contact off-site. Kelly can answer any concerns or questions that her tenants may have.  Both Kelly and Rob can be contacted on: 0800 008 6737 or email welcome@wms.gb.com

 

Pearce Construction (Barnstaple)

Internal Improvements Area 3 (Torrington Town & Rural)

Charlotte Luckett is our Tenant Liaison Officer. Charlotte is a Bideford chartered surveyor, her work includes valuations and she specialises in planning and development projects. Charlotte says the best part of the job is meeting new people and working in the area where she grew up.  Charlotte can be contacted on: 07854 368067 or email charlotte@planningsurveyor.co.uk